Jan. 7, 2006 - DON'T CALL ME AT HOME
When consumers want to complain about a Florida business, they turn to the Florida Department of Agriculture and Consumer Services; and in 2005, the No. 1 complaint focused on businesses' violations of the state's do-not-call law. During the year, the Department took legal action against 33 companies and levied more than $102,000 in fines against violators. The top 10 list of 2005 consumer complaints is:
1. Do Not Call List -- 4,120 complaints 2. Travel/vacation plans -- 3,909 complaints 3. Price-gouging -- 3,464 complaints 4. Motor vehicle repair -- 2,117 complaints 5. Communications -- 1,982 complaints 6. Construction -- 1,760 complaints 7. Credit/banking -- 1,561 complaints 8. Motor vehicle sales/accessories -- 1,120 complaints 9. Telemarketing -- 839 complaints 10.Business opportunity/franchises -- 727 complaints
FAR offers a free tool to help members comply with the state and federal do-not-call laws. For more information, go to the home page of Planet Realtor (http://planetrealtor.com) and click on "FAR's free Do-Not-Call compliance service" under "Also on Planet Realtor."
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